Refund Policy
Last Updated Aug 7th, 2024
At Mevin by Neuraltree Private Limited, we want you to be completely satisfied with our service. This refund policy outlines our commitment to your satisfaction and the process for requesting a refund.
7-Day No Questions Asked Refund
We offer a full refund with no questions asked if requested within 7 days of your subscription start date. This policy ensures that you have ample time to explore our services and determine if they meet your needs.
How to Request a Refund
To request a refund within the 7-day period, please contact our support team at product@neuraltree.co. Include your account email and the date of your subscription in your request.
Refund Processing
Once your refund request is received and verified, we will process it within 5-10 business days. The refund will be credited back to the original payment method used for the purchase.
Limitations
Please note that refunds requested after the 7-day period will be considered on a case-by-case basis and are not guaranteed. We reserve the right to deny refund requests that we believe are an abuse of this policy.
Changes to The Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at product@neuraltree.co